International Voice Process Agent

Looking for an International Voice Process Agent role in Borivali, Mumbai? Rr Oils is hiring now. Salary is up to ₹45,000/month. There are 20 open positions.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Pay and perks

Salary: ₹35,000 – ₹45,000 per month, based on skills and experience.

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• A calm under pressure, customer-first attitude

Job details

• Location: Borivali, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20
• Work mode: On-site
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Rr Oils.