International Voice Process Agent

Rr Oils is looking for an International Voice Process Agent to join its team in Mira Road East, Mumbai. You can earn up to ₹35,000/month. The team is filling 10 vacancies.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Languages : English

Salary and benefits

You will be paid ₹20,000 – ₹35,000 per month.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with English
• Good English
• Freshers can apply
• Languages: English
• A customer-first, polite attitude

Day-to-day work

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Quick facts

• Work location: Mira Road East, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 5:30pm - 9:30am ( any 9 hours shift ) Monday to friday
• Job type: Full time
• Openings: 10
• Work mode: Work from office

Ready to start? Upload your resume and apply to Rr Oils today.