Service Advisor

Join Rrd Roadcare Pvt Ltd as a Service Advisor in Wadala, Mumbai. There are 2 open positions. You can earn up to ₹30,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1–2 years of relevant experience
• Below 10th or equivalent
• Skills: CRM tools, Verbal communication, Hindi and English, Active listening
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, patient attitude

Salary

Compensation: ₹25,000 – ₹30,000 per month.

Key responsibilities

• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Position details

• Work location: Wadala, Mumbai, Maharashtra
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Rrd Roadcare Pvt Ltd reviews applications regularly.