Customer Care Executive

RSAn Enterprise has an opening for a Customer Care Executive based in ITPL Road, Bengaluru. There are 30 open positions. Salary is up to ₹27,000/month.

Employer’s description

Qualification: 10+2 Or Any Graduation Languages: English + Any 1 Reginal Languages Only Experience Can Apply Salary: Ctc Upto 27,000 Working Days: 6 Days Of Working And 1 Rotational Week Off. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Malayalam, Tamil, Telugu, Kannada, English

Compensation

You will be paid ₹23,000 – ₹27,000 per month.

What the job involves

In this role, you will:

• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Domestic, English, Kannada, Malayalam, Tamil and Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Malayalam, Tamil, Telugu, Kannada, English
• A patient, calm under pressure attitude

Quick facts

• Job location: ITPL Road, Bengaluru, Karnataka
• Work mode: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

If this job suits you, apply now — shortlisted candidates will be contacted by RSAn Enterprise.