Team Leader

A new Team Leader role is open at Rtf Consultant Private Limited, Thane, Mumbai. The pay goes up to ₹30,000/month.

Note from the employer

Handle Team, Motivate Them To Achieve Mothly Home Loan Target , Track Daily Sales Reports. 1 - 2 Years Experience Compulsory. | Type : Domestic, Outbound, Sales | Languages : Marathi, Hindi, English

Salary

The salary for this role is ₹16,000 – ₹30,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with Domestic, English, Hindi, Marathi, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Outbound, Sales
• Languages: Marathi, Hindi, English
• A polite, patient attitude

Day-to-day work

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.

Position details

• Job location: Thane, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Shift: 10 AM - 7 PM | Monday to Saturday
• Job type: Full time
• Openings: 1
• Work type: Office-based

Apply today and take the next step in your career with Rtf Consultant Private Limited.