Telecaller

Join Ruloans Distribution Services Pvt. Ltd as a Telecaller in Thane, Mumbai. Freshers can apply. You can earn up to ₹25,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Complaint handling, Hindi and English, CRM tools, Active listening
• Female Only
• No English required
• Freshers can apply
• You are polite and patient

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Salary

The salary for this role is ₹20,000 – ₹25,000 per month.

Position details

• Job location: Thane, Mumbai, Maharashtra
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Ruloans Distribution Services Pvt. Ltd.