Customer Care Associate

Rupeek Fintech - Rrgbs is looking for a Customer Care Associate to join its team in HSR Layout Sector 5, Bengaluru. Salary is up to ₹20,000/month. The team is filling 10 vacancies. Freshers can apply.

In the employer’s words

Their Primary Role Is To Resolve Customer Queries, Provide Product Information, Handle Complaints, And Ensure Customer Satisfaction. Type : Inbound, Domestic | Languages : English, Tamil, Telugu, Kannada, Hindi

What the job involves

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada, Tamil and Telugu
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Tamil, Telugu, Kannada, Hindi
• Someone polite and customer-first

Pay and perks

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Job at a glance

• Work location: HSR Layout Sector 5, Bengaluru, Karnataka
• Vacancies: 10
• Interview: 10.30AM TO 12.30 PM | Monday to saturdaay
• Work type: Work from office
• Job type: Full time
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday

Apply today and take the next step in your career with Rupeek Fintech - Rrgbs.