Customer Outreach Executive

Start your next role as a Customer Outreach Executive with Rushabh Fastners in Borivali West, Mumbai. Salary is up to ₹25,000/month. 5 candidates will be hired for this role.

Employer’s description

Telesales Executive At Rushabh Fastners: Make Outbound Calls To Industrial/B2B Leads, Explain Our Fastener Range And Pricing, Follow Up On Whatsapp/Email/Indiamart Inquiries, Convert Leads To Orders, Maintain Call Records And Daily Kpi Reports, And Build Client Relationships. Needs Good Communication (Hindi/English), Basic Computer Skills. Marketing | Type : Sales, Outbound

Day-to-day work

Your main tasks will be to:

• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Marketing, Outbound, Sales
• Female Only
• No English required
• Freshers can apply
• Marketing
• Type: Sales, Outbound
• A customer-first, patient attitude

Compensation

Compensation: ₹16,000 – ₹25,000 per month.

Position details

• Job location: Borivali West, Mumbai, Maharashtra
• Employment type: Full time
• Timings: 10:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5

If this job suits you, apply now — shortlisted candidates will be contacted by Rushabh Fastners.