Junior Process Associate

S K Outsourcing Private Limited (Sk Outsourcing Private Limited) has an opening for a Junior Process Associate based in Thane, Mumbai. You can earn up to ₹20,000/month. No experience? You can still apply.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Marketing | Languages : English

Key responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: English, Marketing
• Good English
• Freshers can apply
• Marketing
• Languages: English
• A polite, calm under pressure attitude

Salary

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Job details

• Location: Thane, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — S K Outsourcing Private Limited (Sk Outsourcing Private Limited) reviews applications regularly.