Sales Coordinator / Executive

S L Agarbatti Company has an opening for a Sales Coordinator / Executive based in Bhandup, Mumbai. Salary is up to ₹20,000/month.

In the employer’s words

Follow Up With Customers On Orders, Deliveries, And Service Issues When Required.Prepare Daily, Weekly, And Monthly Sales Reports.Handle Customer Inquiries Through Phone, Email, And Whatsapp.Follow Up On Quotations And Convert Inquiries Into Orders.Coordinate With Existing Customers For Repeat Orders. 1 - 2 Years Experience Compulsory.

What you get

You will be paid ₹18,000 – ₹20,000 per month.

Your responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Active listening, Hindi and English, Verbal communication, Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.

Job at a glance

• Location: Bhandup, Mumbai, Maharashtra
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — S L Agarbatti Company reviews applications regularly.