Field Collection Executive

S M Services wants to bring on a Field Collection Executive for its Thane West, Mumbai team. Freshers can apply. You can earn up to ₹20,000/month. There are 2 open positions.

Note from the employer

We Are Hiring Collection Field Executives For Bank Loan Recovery. Responsibilities Include Visiting Customers, Collecting Overdue Payments, Negotiating Repayment Plans, Updating Visit Reports, And Coordinating With The Office Team. Candidates Should Have Good Communication Skills, And Smart Phone Knowledge.

Compensation

You will be paid ₹15,000 – ₹20,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Comfortable with Complaint handling, CRM tools, Active listening, Hindi and English
• Basic English
• Freshers can apply
• You are patient and calm under pressure

What you will do

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Work location: Thane West, Mumbai, Maharashtra
• Vacancies: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Click Apply to send your profile to S M Services. It takes less than a minute.