Telesales Executive

S P Enterprises is looking for a Telesales Executive to join its team in Thane West, Mumbai. There are 2 open positions. Salary is up to ₹15,000/month.

Employer’s description

Responsible To Handle Outbound Calls To Generate Leads And Sell Our Companies Products And Services For Our Existing And Potential Clients And Solve Quires. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound, Outbound | Languages : Marathi, Hindi, English

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, Marathi, Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound, Outbound
• Languages: Marathi, Hindi, English
• Someone customer-first and patient

What you will do

• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Compensation

The salary for this role is ₹12,000 – ₹15,000 per month.

Job details

• Job location: Thane West, Mumbai, Maharashtra
• Work mode: Work from office
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to S P Enterprises today.