Field Executive

S S Corporation is hiring a Field Executive in Dadar East, Mumbai. Salary is up to ₹17,000/month. The team is filling 4 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Below 10th
• Comfortable with English, Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• A calm under pressure, patient attitude

Salary

The salary for this role is ₹15,000 – ₹17,000 per month.

Your responsibilities

Your main tasks will be to:

• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.

Job at a glance

• Location: Dadar East, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 4
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — S S Corporation reviews applications regularly.