Back Office ( Blended)

A new Back Office ( Blended) role is open at Sa Modern Solutions, Airoli, Mumbai. Great for first-time job seekers. The team is filling 30 vacancies. You can earn up to ₹26,000/month.

Note from the employer

Answer Customer Calls, Chats, And Emails. Solve Basic Account, Billing, And Technical Issues. Log Details In Crm And Keep Customer Rating High. Perks:Salary: 18K To 26K/Month Bonus: Up To 25K Joining Bonus Cab Allowance: Up To 3,500 Benefits: Incentives, Career Growth. Type : International, Inbound, Outbound

What the job involves

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.

Compensation

Salary: ₹18,000 – ₹26,000 per month, based on skills and experience.

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Comfortable with Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: International, Inbound, Outbound
• Someone customer-first and calm under pressure

Position details

• Job location: Airoli, Mumbai, Maharashtra
• Job type: Full time
• Working hours: Night /day rotational 5day working
• Work type: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Sa Modern Solutions reviews applications regularly.