Customer Care & Sale Executive

Sa Modern Solutions is looking for a Customer Care & Sale Executive to join its team in Thane West, Mumbai. No experience? You can still apply. 30 candidates will be hired for this role. You can earn up to ₹30,000/month.

Employer’s description

Handle Inbound & Outbound Calls For Sales, Customer Support & Collections Across Domestic And International Processes. Assist Customers, Resolve Queries, Update Crm . Good Communication And Goal Oriented Approach Required. Type : International, Domestic, Outbound, Inbound, Sales | Languages : English, Hindi, Kannada, Bengali, Telugu, Tamil, Malayalam | Preferred Experience In : Real Estate

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Bengali, Domestic, English, Hindi, Inbound, International, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: International, Domestic, Outbound, Inbound, Sales
• Languages: English, Hindi, Kannada, Bengali, Telugu, Tamil, Malayalam
• Preferred Experience In: Real Estate
• A polite, calm under pressure attitude

What you will do

In this role, you will:

• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

What you get

The salary for this role is ₹15,000 – ₹30,000 per month.

Job at a glance

• Location: Thane West, Mumbai, Maharashtra
• Work type: On-site
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30
• Job type: Full time
• Working hours: Rotational (9hrs shift) | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sa Modern Solutions reviews applications regularly.