Customer Care Associate

A new Customer Care Associate role is open at Sa Modern Solutions, Koramangala, Bengaluru. There are 29 open positions. You can earn up to ₹24,000/month.

In the employer’s words

Customer Support. Type : Outbound, Inbound, Domestic, International, Sales

Roles and responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Compensation

Salary: ₹20,000 – ₹24,000 per month, based on skills and experience.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Domestic, Inbound, International, Outbound, Sales
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic, International, Sales

Job details

• Work location: Koramangala, Bengaluru, Karnataka
• Work type: Office-based
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 29

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