Customer Care Coordinator

A new Customer Care Coordinator role is open at Sa Modern Solutions, Koramangala, Bengaluru. There are 29 open positions. You can earn up to ₹27,000/month. Freshers can apply.

In the employer’s words

Customer Support. Languages : Kannada | Type : Sales, Inbound, Domestic, International, Outbound | Marketing

Day-to-day work

• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

What you get

Compensation: ₹20,000 – ₹27,000 per month.

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Domestic, Inbound, International, Kannada, Marketing, Outbound and Sales
• Good English
• Freshers can apply
• Languages: Kannada
• Type: Sales, Inbound, Domestic, International, Outbound
• Marketing

Job at a glance

• Job location: Koramangala, Bengaluru, Karnataka
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 29
• Work mode: Work from office
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

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