Customer Care Executive

A new Customer Care Executive role is open at Sa Modern Solutions, Koramangala, Bengaluru. Great for first-time job seekers. The team is filling 30 vacancies. Salary is up to ₹28,000/month.

In the employer’s words

Customer Support. Type : Domestic, Inbound, Outbound, International | Languages : Kannada, Malayalam

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Domestic, Inbound, International, Kannada, Malayalam and Outbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound, Outbound, International
• Languages: Kannada, Malayalam
• You are customer-first and patient

Key responsibilities

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.

Salary and benefits

You will be paid ₹22,000 – ₹28,000 per month.

Job details

• Location: Koramangala, Bengaluru, Karnataka
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Openings: 30
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Apply today and take the next step in your career with Sa Modern Solutions.