Email Support Executive

Join Sa Modern Solutions as an Email Support Executive in Bhayander West, Mumbai. Great for first-time job seekers. 30 candidates will be hired for this role. The pay goes up to ₹22,000/month.

In the employer’s words

Chat Support. Type : Outbound, Sales, Inbound, Domestic, International

Compensation

Compensation: ₹18,000 – ₹22,000 per month.

Requirements

• Open to freshers
• Education: 12th Pass
• Skills: Domestic, Inbound, International, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Inbound, Domestic, International
• You are polite and patient

Key responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Work location: Bhayander West, Mumbai, Maharashtra
• Work mode: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30
• Job type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday

Ready to start? Upload your resume and apply to Sa Modern Solutions today.