Inbound Customer Service Advisor

Join Sa Modern Solutions as an Inbound Customer Service Advisor in Malad West, Mumbai. Salary is up to ₹22,000/month. 29 candidates will be hired for this role. Great for first-time job seekers.

In the employer’s words

Insignia Customer Service. Type : Inbound, Domestic, Outbound, International | Marketing

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Inbound, International, Marketing and Outbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Outbound, International
• Marketing
• Someone customer-first and patient

Salary

Salary: ₹19,000 – ₹22,000 per month, based on skills and experience.

What the job involves

• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Quick facts

• Job location: Malad West, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 29
• Work mode: On-site

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