Inbound Customer Service Advisor

A new Inbound Customer Service Advisor role is open at Sa Modern Solutions, Malad West, Mumbai. The pay goes up to ₹22,000/month. There are 30 open positions. Great for first-time job seekers.

In the employer’s words

Customer Service. Type : Inbound, Domestic, Outbound, International

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Domestic, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Outbound, International

Salary and benefits

You will be paid ₹18,000 – ₹22,000 per month.

Job details

• Job location: Malad West, Mumbai, Maharashtra
• Work type: Office-based
• Job type: Full time
• Vacancies: 30
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Click Apply to send your profile to Sa Modern Solutions. It takes less than a minute.