Inbound Customer Service Advisor

Sa Modern Solutions is hiring an Inbound Customer Service Advisor in Airoli, Mumbai. The team is filling 30 vacancies. Salary is up to ₹21,000/month. No experience? You can still apply.

In the employer’s words

Customer Service. Type : Inbound, International, Outbound, Domestic | Marketing

What you get

The salary for this role is ₹21,000 per month.

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Domestic, Inbound, International, Marketing, Outbound
• Good English
• Freshers can apply
• Type: Inbound, International, Outbound, Domestic
• Marketing

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

Job details

• Job location: Airoli, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: On-site
• Openings: 30

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