Inbound Customer Service Advisor

Join Sa Modern Solutions as an Inbound Customer Service Advisor in Thane West, Mumbai. No experience? You can still apply. 30 candidates will be hired for this role. The pay goes up to ₹30,000/month.

Employer’s description

Inbound Customer Service. Type : Domestic, Inbound, Sales, Outbound, International | Languages : English, Hindi, Kannada, Bengali, Tamil, Gujarati, Malayalam

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, International and Kannada
• Good English
• Freshers can apply
• Type: Domestic, Inbound, Sales, Outbound, International
• Languages: English, Hindi, Kannada, Bengali, Tamil, Gujarati, Malayalam
• Someone patient and customer-first

Compensation

The salary for this role is ₹20,000 – ₹30,000 per month.

Day-to-day work

In this role, you will:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Job at a glance

• Job location: Thane West, Mumbai, Maharashtra
• Openings: 30
• Employment type: Full time
• Work mode: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sa Modern Solutions.