Inbound Customer Service Advisor

Sa Modern Solutions has an opening for an Inbound Customer Service Advisor based in Thane West, Mumbai. The team is filling 25 vacancies. You can earn up to ₹16,000/month.

In the employer’s words

Inbound Customer Service. Type : Domestic, Inbound, Outbound, International, Sales

What the job involves

In this role, you will:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Domestic, Inbound, International, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Domestic, Inbound, Outbound, International, Sales

Compensation

You will be paid ₹15,000 – ₹16,000 per month.

Job at a glance

• Location: Thane West, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 25
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Sa Modern Solutions.