International Voice Process Agent

Sa Modern Solutions is looking for an International Voice Process Agent to join its team in All Mumbai, Mumbai. 30 candidates will be hired for this role. Freshers can apply. The pay goes up to ₹35,000/month.

In the employer’s words

International Bpo Excutive. Type : Domestic, Inbound, International

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Domestic, Inbound, International
• Good English
• Freshers can apply
• Type: Domestic, Inbound, International
• Someone polite and calm under pressure

Compensation

You will be paid ₹25,000 – ₹35,000 per month.

What the job involves

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: All Mumbai, Mumbai, Maharashtra
• Work mode: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30
• Job type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sa Modern Solutions reviews applications regularly.