Collection Executive

Safe Pro Fire Services Pvt. Ltd. is looking for a Collection Executive to join its team in Vidyavihar West, Mumbai. 2 candidates will be hired for this role. The pay goes up to ₹20,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Payment-Related Issues. Negotiate Repayment Terms In Line With Company Policies. Maintain Collection Records And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Complaint handling, Typing speed, CRM tools, Verbal communication
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are polite and patient

What you will do

As a Collection Executive, your work will include:

• You will log every interaction and its outcome in the support system.
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Job details

• Location: Vidyavihar West, Mumbai, Maharashtra
• Vacancies: 2
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Shift: 10:00 AM - 07:00 PM | Monday to Saturday

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