Receptionist Cum Telecaller

Sai Classes has an opening for a Receptionist Cum Telecaller based in Worli, Mumbai. There are 2 open positions. You can earn up to ₹20,000/month.

In the employer’s words

Handle Front Desk, Attend Visitors, Answer Incoming Calls, Call Parents From The Provided Database For Admission Inquiries And Follow-Ups, Explain Courses And Fees, Maintain Inquiry Records, And Support Daily Office Operations. Good Communication Required.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with CRM tools, Verbal communication, Active listening, Complaint handling
• Basic English
• Freshers can apply
• You are patient and calm under pressure

What you will do

In this role, you will:

• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Salary and benefits

The salary for this role is ₹12,000 – ₹20,000 per month.

Job at a glance

• Location: Worli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

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