Receptionist Cum Telecaller

Looking for a Receptionist Cum Telecaller role in Worli, Mumbai? Sai Classes is hiring now. Salary is up to ₹20,000/month. 2 candidates will be hired for this role.

In the employer’s words

Reception Cum Telecaller Required At Sai Classes, Worli. Handle Front Desk, Attend Visitors, Answer Incoming Calls, Call Parents From The Provided Database For Admission Inquiries And Follow-Ups, Explain Courses And Fees, Maintain Inquiry Records, And Support Daily Office Operations. Good Communication Required.

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Active listening, Hindi and English, Typing speed, CRM tools
• Basic English
• Freshers can apply
• Someone customer-first and polite

Key responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

What you get

Salary: ₹10,000 – ₹20,000 per month, based on skills and experience.

Position details

• Work location: Worli, Mumbai, Maharashtra
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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