Field Debt Recovery Agent

Sai Finance is hiring a Field Debt Recovery Agent in Andheri West, Mumbai. 4 candidates will be hired for this role. You can earn up to ₹20,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Recovery And Prepare Reports For Management. Need Salary Proof And Experience Certificate. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Requirements

• 2+ years of experience in a similar role
• Minimum qualification: Tenth Pass
• Good knowledge of English, Hindi and Marathi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• A customer-first, calm under pressure attitude

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Position details

• Location: Andheri West, Mumbai, Maharashtra
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: Flexible timings | Monday to Sunday 1 Rotational week off
• Employment type: Full time
• Openings: 4

Apply today and take the next step in your career with Sai Finance.