Customer Care Executive

Start your next role as a Customer Care Executive with Saini Travels in Gandhibagh, Nagpur. Salary is up to ₹15,000/month. 2 candidates will be hired for this role.

In the employer’s words

Saini Travels Bus Ticket Booking, Parcel Bookings And Customer Feedback. Languages : Marathi, Hindi

Pay and perks

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi
• Someone customer-first and patient

Key responsibilities

• You'll follow call scripts and update customers on ticket status.
• You'll resolve queries and complaints with patience and accuracy.
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Job details

• Location: Gandhibagh, Nagpur, Maharashtra
• Working hours: 9:30 AM - 6:30 PM(FOR FEMALE) | Monday to Saturday ,7:00AM- 3:00 PM OR 3:00 PM - 11:00 PM (FOR MALE )
• Work type: Office-based
• Vacancies: 2
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Saini Travels.