Telecaller Outbound

Sairam Education Consultants{Srec} wants to bring on a Telecaller Outbound for its Andheri West, Mumbai team. You can earn up to ₹20,000/month. There are 10 open positions. Freshers can apply.

In the employer’s words

Make Outbound Calls To Students/Parents From Given Datahandle Inbound Enquiry Callsexplain Courses, Admissions, And Basic Information Clearlyfollow Up With Interested Candidatesmaintain Call Records And Lead Statuscoordinate With Counsellors/Mentors For Further Processachieve Daily Calling & Follow-Up Targets. Type : Outbound, Domestic | Languages : Marathi, Hindi, English

Salary

You will be paid ₹10,000 – ₹20,000 per month.

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Marathi and Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Marathi, Hindi, English
• Someone polite and customer-first

What the job involves

• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Quick facts

• Location: Andheri West, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 10
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Sairam Education Consultants{Srec} today.