Team Leader

Samco & Co has an opening for a Team Leader based in Masjid Bunder, Mumbai. 2 candidates will be hired for this role. You can earn up to ₹40,000/month.

Note from the employer

Marketing Work. 1 - 2 Years Experience Compulsory. | Type : Domestic, International | Marketing | Languages : English, Hindi

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, International and Marketing
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, International
• Marketing
• Languages: English, Hindi
• A polite, patient attitude

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• You'll handle inbound and outbound customer calls, chats or emails.

Pay and perks

Salary: ₹30,000 – ₹40,000 per month, based on skills and experience.

Quick facts

• Location: Masjid Bunder, Mumbai, Maharashtra
• Vacancies: 2
• Employment type: Full time
• Work mode: Work from office
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Samco & Co.