Customer Service Coordinator

Samr Technology Private Limited is looking for a Customer Service Coordinator to join its team in Kalyan Nagar, Bengaluru. No experience? You can still apply. Salary is up to ₹20,000/month.

In the employer’s words

The Service Coordinator Is Responsible For Managing And Coordinating Service Activities For Cnc Fabric Cutting Machines. This Role Ensures Timely Maintenance, Efficient Scheduling Of Service Engineers, Prompt Customer Support, And Effective Communication Between Customers, Technical Teams, And Management. Languages : Malayalam, Tamil, Kannada, Hindi, English

Roles and responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy.
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English, Hindi, Kannada, Malayalam, Tamil
• Female Only
• Basic English
• Freshers can apply
• Languages: Malayalam, Tamil, Kannada, Hindi, English
• Someone polite and patient

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Position details

• Location: Kalyan Nagar, Bengaluru, Karnataka
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Samr Technology Private Limited today.