Tele Caller

Samruddhi Estate wants to bring on a Tele Caller for its Bhiwandi, Mumbai team. 5 candidates will be hired for this role. You can earn up to ₹20,000/month.

Note from the employer

Call Potential Customers From Provided Leads And Databases.Explain Project Details, Pricing, Offers, And Amenities.Qualify Leads Based On Customer Requirements And Budget.Schedule Site Visits For The Sales Team.Follow Up Regularly With Interested Customers.Maintain Customer Records And Call Logs In Crm/Excel.Coordinate With The Sales Team Forfollow. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Telugu, Marathi, Hindi, English | Preferred Experience In : Real Estate

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Gujarati, Hindi, Marathi, Real Estate, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Telugu, Marathi, Hindi, English
• Preferred Experience In: Real Estate
• A calm under pressure, polite attitude

Compensation

Salary: ₹12,000 – ₹20,000 per month, based on skills and experience.

Job details

• Location: Bhiwandi, Mumbai, Maharashtra
• Vacancies: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Samruddhi Estate.