Telecaller

Sanam Educational Center is hiring a Telecaller in Rajbagh, Srinagar. There are 5 open positions. The pay goes up to ₹12,000/month.

Note from the employer

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory.

Day-to-day work

As a Telecaller, your work will include:

• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Active listening, Verbal communication, Hindi and English and CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.

Salary and benefits

Compensation: ₹10,000 – ₹12,000 per month.

Position details

• Location: Rajbagh, Srinagar, Jammu and Kashmir
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Sanam Educational Center reviews applications regularly.