Customer Care Executive

Start your next role as a Customer Care Executive with Sanjeevani Dairy Farms Private Limited in Shalimar Bagh, Delhi. The pay goes up to ₹18,000/month. There are 15 open positions.

In the employer’s words

Handle Inbound And Outbound Callsrespond To Customer Queries Via Call, Email, Or Chatresolve Complaints In A Timely Mannermaintain Records Of Customer Interactionscoordinate With Internal Teams For Issue Resolution. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Domestic | Languages : Hindi, English

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Domestic
• Languages: Hindi, English
• Someone polite and customer-first

Roles and responsibilities

• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Salary and benefits

The salary for this role is ₹15,000 – ₹18,000 per month.

Quick facts

• Work location: Shalimar Bagh, Delhi, Delhi
• Employment type: Full time
• Openings: 15
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Working hours: 11:00 AM - 8:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sanjeevani Dairy Farms Private Limited.