Customer Care Executive

Sanjeevani Dairy Farms Private Limited wants to bring on a Customer Care Executive for its Shalimar Bagh, Delhi team. You can earn up to ₹20,000/month. 10 candidates will be hired for this role.

Note from the employer

Customer Queries Through Calls, Chats, And Emails. Resolve Complaints Efficiently And Provide Accurate Information About Products, Orders, Payments, And Services. Maintain A Positive Customer Experience, Follow Up On Issues, Update Records, And Coordinate With Internal Teams. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Hindi, English

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Salary and benefits

Compensation: ₹15,000 – ₹20,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Domestic, English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Hindi, English
• Someone calm under pressure and patient

Quick facts

• Location: Shalimar Bagh, Delhi, Delhi
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 7:00AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Sanjeevani Dairy Farms Private Limited reviews applications regularly.