Operations Associate

Start your next role as an Operations Associate with SANKALP ASSOCIATESaaa, in Andheri, Mumbai. 2 candidates will be hired for this role. Salary is up to ₹28,000/month.

In the employer’s words

Require 2 Ops Exc For Vendor Coordination And Tracking Ops Will Be 247 And 7 Days A Week,Rotational Shifts Will Be There, And Night Shifts Hybrid Model. 1 - 2 Years Experience Compulsory. | Basic Excel

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Basic Excel
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Basic Excel
• You are polite and customer-first

What the job involves

As an Operations Associate, your work will include:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.

Salary and benefits

Salary: ₹18,000 – ₹28,000 per month, based on skills and experience.

Quick facts

• Location: Andheri, Mumbai, Maharashtra
• Work mode: Office-based
• Openings: 2
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to SANKALP ASSOCIATESaaa,. It takes less than a minute.