Customer Relationship Executive (Cr...

Looking for a Customer Relationship Executive (Cr... role in Turbhe, Mumbai? Sanskritech Smart Solutions Pvt Ltd is hiring now. The team is filling 10 vacancies. The pay goes up to ₹23,000/month.

In the employer’s words

* Call Customers And Briefly Explain Our Fintech Products And Services.* This Is Not A Direct Sales Role. Your Job Will Be To Help Customers And Answer Their Basic Queries.* * Attractive Incentives Will Be Provided Based On Your Performance.* Training And Growth Opportunities Will Be Provided. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Telugu, Marathi, Hindi

Day-to-day work

As a Customer Relationship Executive (Cr..., your work will include:

• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.

Eligibility

• 1–2 years of relevant experience
• Education: Tenth Pass
• Comfortable with Hindi, Inbound, Marathi, Outbound, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Telugu, Marathi, Hindi
• A calm under pressure, polite attitude

What you get

Compensation: ₹15,000 – ₹23,000 per month.

Quick facts

• Location: Turbhe, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 10
• Work type: Work from office
• Timings: 9:00 AM - 7:00 PM | Monday to Saturday( Saturday is a half day)
• Interview: 11:00 AM - 4:00 PM | Monday to Friday

Apply today and take the next step in your career with Sanskritech Smart Solutions Pvt Ltd.