Customer Care Executive

Join Sapient Hunt as a Customer Care Executive in Sector 44 - Gurgaon, Delhi. No experience? You can still apply. You can earn up to ₹31,000/month. There are 10 open positions.

In the employer’s words

Customer Service ,Calls Attend. Type : Domestic | Languages : Marathi, Kannada, Bengali, Telugu, Tamil, Gujarati

Pay and perks

Compensation: ₹30,000 – ₹31,000 per month.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Bengali, Domestic, Gujarati, Kannada, Marathi, Tamil, Telugu
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Marathi, Kannada, Bengali, Telugu, Tamil, Gujarati
• Someone calm under pressure and patient

What the job involves

As a Customer Care Executive, your work will include:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.

Quick facts

• Job location: Sector 44 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Openings: 10
• Work type: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sapient Hunt reviews applications regularly.