Telecaller

Sapio Analytics is looking for a Telecaller to join its team in Bandra East, Mumbai. The team is filling 10 vacancies. The pay goes up to ₹15,000/month.

Employer’s description

Make Outbound Calls To Households As Per The Provided Database. Explain The Purpose Of The Skill Census Clearly And Politely. Pre-Inform Households About Door-To-Door Survey Visits. Confirm Availability And Preferred Time Slots For Surveys Address. Basic Queries And Concerns From Respondents. Update Call Outcomes And Remarks Accurately In The Sheet. Languages : English, Hindi, Marathi

What the job involves

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi
• A customer-first, polite attitude

Pay and perks

Compensation: ₹12,000 – ₹15,000 per month.

Quick facts

• Work location: Bandra East, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Sunday (Rotational Week off)
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Sapio Analytics reviews applications regularly.