Chat Support Executive

SarvaSync has an opening for a Chat Support Executive based in Mahalaxmi Nagar, Indore. No experience? You can still apply. The pay goes up to ₹18,000/month. The team is filling 4 vacancies.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic, Inbound | Languages : Hindi, English

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Hindi, English
• A calm under pressure, polite attitude

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.

Compensation

You will be paid ₹14,000 – ₹18,000 per month.

Quick facts

• Location: Mahalaxmi Nagar, Indore, Madhya Pradesh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 4
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by SarvaSync.