Chat Support Executive

Sarvasync is hiring a Chat Support Executive in Mahalaxmi Nagar, Indore. Salary is up to ₹15,500/month. The team is filling 7 vacancies.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Marathi, English, Hindi

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi
• Good English
• Freshers can apply
• Languages: Marathi, English, Hindi
• Someone patient and customer-first

Salary and benefits

Compensation: ₹12,000 – ₹15,500 per month.

Your responsibilities

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Quick facts

• Location: Mahalaxmi Nagar, Indore, Madhya Pradesh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 7
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sarvasync.