Collection Executive

Looking for a Collection Executive role in Turbhe, Mumbai? SarvaSync is hiring now. There are 5 open positions. The pay goes up to ₹33,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Salary and benefits

Salary: ₹25,000 – ₹33,000 per month, based on skills and experience.

Day-to-day work

As a Collection Executive, your work will include:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets.

What we are looking for

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with English, Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• A customer-first, calm under pressure attitude

Job at a glance

• Job location: Turbhe, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Openings: 5

Click Apply to send your profile to SarvaSync. It takes less than a minute.