Collection Executive

Sarvasync is looking for a Collection Executive to join its team in Thane, Mumbai. The pay goes up to ₹25,000/month. There are 10 open positions.

Employer’s description

Contact Customers For Payment Follow-Up And Outstanding Dues.Handle Loan/Credit Card Collection And Recovery As Per Process.Achieve Assigned Daily/Monthly Collection Targets.Visit Customers For Field Collection, If Required.Resolve Customer Queries Related To Payments And Dues.Maintain Accurate Collection Records And Reports.Follow Co. Policy. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Compensation

Compensation: ₹20,000 – ₹25,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English

Job at a glance

• Location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Sarvasync.