Collection Executive / Officer ( De...

Looking for a Collection Executive / Officer ( De... role in Thane West, Mumbai? Sarvasync is hiring now. Salary is up to ₹25,500/month. The team is filling 5 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : Hindi, English

Your responsibilities

Here is what a typical day looks like:

• You will resolve queries and complaints with patience and accuracy.
• You'll handle inbound and outbound customer calls, chats or emails.
• You'll log every interaction and its outcome in the support system.
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status.

What you get

The salary for this role is ₹22,000 – ₹25,500 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Inbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Hindi, English
• A calm under pressure, customer-first attitude

Position details

• Job location: Thane West, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Openings: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Sarvasync.