Customer Care Associate

SarvaSync is looking for a Customer Care Associate to join its team in BTM Layout, Bengaluru. The pay goes up to ₹17,000/month. There are 2 open positions.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : Malayalam, Hindi

What the job involves

• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Salary

Compensation: ₹15,000 – ₹17,000 per month.

Eligibility

• Ideal for freshers starting their career
• Graduate or equivalent
• Skills: Hindi, Malayalam
• Basic English
• Freshers can apply
• Languages: Malayalam, Hindi
• A calm under pressure, customer-first attitude

Position details

• Work location: BTM Layout, Bengaluru, Karnataka
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Job type: Full time

Apply today and take the next step in your career with SarvaSync.