Customer Care Associate

A new Customer Care Associate role is open at SarvaSync, BTM Layout, Bengaluru. The pay goes up to ₹18,000/month. The team is filling 2 vacancies. Great for first-time job seekers.

In the employer’s words

Bpo. Languages : English, Malayalam

Eligibility

• Ideal for freshers starting their career
• Education: Graduate
• Skills: English, Malayalam
• Basic English
• Freshers can apply
• Languages: English, Malayalam

What you get

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

What you will do

• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: BTM Layout, Bengaluru, Karnataka
• Employment type: Full time
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to SarvaSync. It takes less than a minute.