Customer Care Executive (Cce)

Sarvasync wants to bring on a Customer Care Executive (Cce) for its Turbhe, Mumbai team. There are 4 open positions. The pay goes up to ₹33,000/month.

Employer’s description

Handle Customer Queries Via Phone, Email, Chat, Or Social Media.Resolve Customer Complaints Efficiently And Professionally.Provide Accurate Information About Products, Services, And Company Policies.Maintain Customer Records And Update Databases Regularly.Escalate Complex Issues To The Appropriate Department When Necessary.Follow Up With Custo. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Marathi, Hindi, English

What you will do

• You'll identify and approach new customers in the assigned territory.
• Share market and competitor feedback with the team
• Record visits, calls and orders in the CRM or daily report
• Follow up on leads and convert them into sales
• Achieve monthly sales and collection targets

Pay and perks

You will be paid ₹22,000 – ₹33,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Inbound, Marathi, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Marathi, Hindi, English
• You are self-motivated and target-driven

Job details

• Job location: Turbhe, Mumbai, Maharashtra
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Openings: 4

Apply today and take the next step in your career with Sarvasync.