Customer Care Executive

Sarvasync is hiring a Customer Care Executive in Ambli, Ahmedabad. 4 candidates will be hired for this role. You can earn up to ₹20,000/month.

Note from the employer

Customer Care Executive Ka Role Mainly Patients Ke Calls, Whatsapp Aur Emails Handle Karne Se Related Hota Hai. Isme Aapko Patients Ko Skin Aur Hair Treatments Ke Baare Me Basic Information Deni Hoti Hai, Unke Appointments Book, Reschedule Ya Cancel Karne Hote Hain, Aur Unka Data System Me Maintain Karna Hota Hai. Aapko Treatment Ke Baad Follow-Up. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound | Languages : Hindi, English

Day-to-day work

• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.

Pay and perks

Salary: ₹10,000 – ₹20,000 per month, based on skills and experience.

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound
• Languages: Hindi, English
• You are patient and customer-first

Position details

• Location: Ambli, Ahmedabad, Gujarat
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 4

Ready to start? Upload your resume and apply to Sarvasync today.